Pharmacist

I think I'm smarter than my pharmacist and this worries me. I called to get my medication refilled and they said I had no refills left. This is impossible since I got the prescription in June and it is for a years worth of pills. Just the same as I had last year. My doctor writes the prescription for 90 pills and indicates 3 refills. Therefore 90*4=360, a years worth. My insurance prefers this for mail orders, but distributes 30 pills at a time for pharmacy pickups. Because my thyroid likes to change regularly I have been filling the prescription at the pharmacy, getting a blood re-test and then transferring it to mail order if it is still the correct prescription. I have to go in to talk to them about the lack of refills. I explain to the pharmacist that I had a new 1 year prescription in June but was told it was out of refills. He said, "Of course, it's expired." I explain it is not expired, it is three months old. He says, slowly like I'm not getting it, "You got it in June 2005 and it expired in June 2006." I tell him that I just got it this summer, June 2006. "Oh." Then he looks it up on the computer--which has a lovely scanned in picture of my actual prescription--new in June 2006. Then he says, "Oh, well you only had 3 refills so you are out." I inform him that I got three bottles of 30 pills which has only just filled the original prescription. He thinks and says, "Your doctor wrote an 8 in the refills spot which would be illegal, too many pills and over a year so you have no refills." Wait a minute, just a second ago I had 3 refills, now you tell me I have 8--I can see the screen, that's a 3. Then he decides the tech who filled the first bottle misinterpreted the "8" as a zero and typed 0 into the computer so they can't give me any more refills. I patiently try to explain that I have a prescription for 360 pills and whether they give me 30 at a time or 90 or type 0 into the computer I should get all 360 pills. This is the standard prescription I have been getting for the last three years, the only change is the strength of my synthroid. He then seems to notice the 90 and says "Well, your prescription plan is for 30 at a time so you got 30 at a time with 3 refills so you're out." But the doctor's intention was for a year, I should still get all the pills no matter how they are grouped for distribution. He tells me, "Give me 20 minutes." I return more like 30 minutes later to be told, "Come back later." Two hours later I return and they have decided to give me my 30 pills and 2 more refills and then I'll need a new prescription. AHHHHHH! I'm not trying to steal major pain killers or something here. I take the second lowest dose of synthroid--88 micrograms. This is only good for someone who has a damaged thyroid, no one else is going to want it. They are also having a discussion over the proper pronunciation of my last name when I arrive. The cashier was the only one who said it right.